Filner, It’s Time to Move


Many of us here at HireAHelper are native San Diegans. We’ve enjoyed all the perks of growing up in America’s finest city: the warm sun on the sands of La Jolla Shores…school field trips to beautiful Balboa Parkthat one time we went to the Super Bowl

Now our business is based here, and we can appreciate how San Diego has only gotten better.  We’re chasing our dream of becoming the nation’s top craft beer brewing city (watch your back, Portland), we’ve birthed 6 new pandas, and somehow we were even named America’s #1 city for pizza *shrugs at Chicago and New York*.

Yet, we can’t even savor our pepperoni-flavored victory, because now, in their indignation, the Chicago Tribune has shot back with:

San Diego: We’ll give you best climate. We’ll even give you best summer vacation spot. You’re down for best zoo. And of course, best scandal (ahem, Mayor Bob Filner?)

And that was fairly mild. In case you hadn’t noticed, Mayor Filner is now a national joke. Conan, Leno, and Jon Stewart are all getting in on the act, and our city is the punchline. Continue reading


How to Get the Maximum Number of Jobs on HireAHelper

The short answer in three steps to more jobs:

1. Attract EVERY Customer

2. Do 5 Star Work on EVERY Job

3. Get EVERY Customer to Leave A Review

Too simple?

Here’s the longer, but much more helpful explanation behind the three steps to more jobs:

1. Attract EVERY Customer

Whether you’re new to the site, or competing neck & neck with another helper to rank first as the top rated provider in your area, you’ve got to be the most compelling option to every set of eyes that sees your listing. There are 2 ways to do that:

Be The Cheapest Mover or Day Laborer

Customers are prone to scrolling down the list of helpers looking for a great deal. So what if you’re at the bottom? If you list the absolute lowest price on a couple of movers in your town, thrifty customers will find your listing and book you to help them. You don’t have to be the cheapest forever, but it definitely helps get those extra few customers (and their glowing reviews) right when you need them to push you up in the rankings.

To be the cheapest you also need to be aware of what your competition is charging. Go to and enter your zip code (or better yet the zip code of the biggest nearby city) and a date a few weeks in the future, and you’ll see a list of the other moving companies or day labor crews and their pricing.

Give the Best Description

I’m amazed at the hundreds of poorly written helper descriptions I come across every day. I’ve seen almost every written error you can make, all within helper description boxes. If a customer sees your listing in the HireAHelper results as being equal to your competitors on price and reviews, then the only thing left pushing them to book you is a better description. Make it excellent!

Is the description of your day labor or moving service well written, friendly, and informative? Or does it read like a sloppy sales pitch?

A Great Example from DNG Services LLC

Give customers a behind-the-scenes look at your company. Is it a family run business? Have you moved people in your hometown for 30 years? Do you bring tools to every order? Do you assemble & dis-assemble furniture? Stating facts about your company and how you operate will build customer confidence in your service much more than claiming to be “the best move you’ll ever make.”

If your description sounds sloppy, the customer will think your movers are sloppy. If a customer feels pressured while reading it, they’ll worry about feeling pressured during the move. If it sounds helpful and friendly, customers will expect your crew to be helpful and friendly.

2. Do 5 Star Work on EVERY Job

Do work that is so good, even your mother would be impressed. Five star review-type effort isn’t good enough – I’m talking about six star quality. Doing that kind of work (and training your crews to work that hard) means you can ask every single customer for a review, without fear, and know that the customers who do leave a review will rave about your service.

3. Get EVERY Customer to Leave A Review

Explain to the customer how important posting a review is to you staying profitable. It may only be 5 minutes and a few clicks to the customer, but they need to know that to you, their review means keeping the lights on, paying for Tiny Tim to go to college, or keeping gas in the truck.

4. *BONUS* Be Ready to Say Yes to Last Minute Job Requests

I know, I said there were 3 tips, but I think you’re so cool for reading to the end that I’m throwing in a bonus tip. Surprisingly enough we get lots of visitors to and phone calls from customers looking for same day or next day help with their moving job or labor project. A lot of the top ranked companies get booked up early and aren’t available, which opens up the field for the rest of you. If you can be ready and available to say yes at the last minute to odd requests, they can be a great source of customers in a pinch who are ready to leave happier-than-normal reviews if the job is done well.

So there you have it, some tips on getting more moving and day labor jobs booked to your account on If you’re a moving company or day labor office looking to buy moving leads or labor project leads, we can offer one better – actual customers with booked reservations. Check out more details on our application page here:

By Daniel Horning

Do Movers Always Add on Extra Fees After a Job?

A customer tweeted a review of their helper yesterday that reminded me, again, of one of the main reasons we’re trying so hard to let everyone know about HireAHelper.

Screenshot of HireAHelper Customer Review

It’s too often that customers note, and appreciate the fact that they aren’t charged additional fees at the end of jobs booked on This should be the industry standard! I understand it takes more effort than usual to go up 5 flights of stairs or to safely carry a baby grand piano out of a house. Those parts of moving that require extra skill or energy should be compensated with appropriate additional fees. But let the customer know up front what all the fees and costs are. It only takes a few seconds to say “Here’s our price, plus we charge $100 to move upright pianos, and $10 per flight of stairs above 3 flights.”

I don’t walk into In-N-Out, order a double-double, extra cheese, animal style, sit down and enjoy it, to then get up and be met at the door by an employee asking me for a $3 seat-fee. I know exactly what I’m paying and why, and so I return to In-N-Out regularly (plus the burgers are great). More and more people each year are scared away from using the moving industry to help them relocate because of terrible past experiences, most involving bogus extra charges that surprised them at the end of a job.

My plea with those of you in our glorious moving industry is simple:

Be clear and upfront with your pricing and fees.

Charge what you need to in order to make a good living – you work hard and deserve that. Just be as forthright as you can with what they can expect to pay, and we’ll all see the moving industry established in the mind of the consumer as the professional service it really is.

And if you’re a customer wondering if you’ll always have to worry about fees being added on to your bill at the end of your move, our answer is a resounding, “No!” Quotes on HireAHelper are as clear as we can possibly make them – a flat cost for the first set of hours, and one hourly fee for any time used beyond that. The extra hourly fee doesn’t change as the job gets closer, and there are no hidden travel fees or gas costs to be worried about. Thanks for letting me vent a little. Have a great rest of your Tuesday.

Add Daniel on Google +

Local Truck Rental

Renting your own truck is the alternative to hiring a full service moving company. By renting your own truck, it will require a bit more work on your part but you will also be saving money.

There is a lot of information to take into consideration when it comes to renting a truck for your move. From picking the right rental truck company that fits your needs to considering the cost of fuel charges.

Some of the major things you will want to find out when choosing the right rental company is can you drop off the truck at a different location if you are making a long distance move. Find out what kind of insurance you should get through the rental company or what your own insurance covers. And what size truck you will need to make sure all your items will fit. There are several different truck rental companies to choose from.

  • Penske-Whether your needs are for households moves or business moves, Penske covers it all. With 40 years of growing business, Penske has more than 1,000 locations and 200,000 vehicles worldwide. With this, they guarantee rental trucks will be ready for pick up. Moving is a stressful time, so Penske is here to help make things as easy as possible, eliminating some of the stress. They are prepared and equipped for those unexpected events that may arise. With Penske, the customer can select a different pick-up and drop-off location for one-way trips or use the same location for round-trips.
  • Budget– Budget Truck Rental’s business is processed by a collection of over 2,800 locations, almost 1,100 employees, and about 30,000 trucks. The locations are comprised of corporate, dealer, and franchise offices. The trucks all under-go regular 10 point inspections to ensure a reliable and safe truck rental experience. The Budget moving truck organization maintains one of the most current truck fleets with trucks averaging between 2 to 2.5 years old. At Budget, you are able to do one way rentals or round trip rentals.
  • Ryder– Ryder currently has a fleet of almost 126,400 trucks; however, part of the fleet is used for commercial leasing contracts, and the rest – approximately 30,000 trucks – are rented out for moving individual customer items and furniture. Ryder has over 480 truck rental locations across North America and the UK with just over 28,000 employees. All Ryder trucks must be returned to the location they were picked up from. Several different truck sizes are offered.
  • Enterprise–  Helping your with your car rental for vacation needs or truck rentals for your household move, this is the company that has multiple options available. For commercial use, trucks can be reserved for daily, weekly, or even monthly basis and in any quantity from one truck to a fleet of several hundred. Whether your current vehicle is in the shop and you need a one day replacement or you need a delivery done, Enterprise can provide all types of trucks to cover your needs. Rental truck sizes range from cargo van to 24′ box truck.


Just remember, some things will change depending on which rental truck company you use so make sure to ask specific questions to the company directly.

-Who can drive the moving truck?
Usually require 2 forms of ID. Additional drivers can be added to rental agreement.

-What insurance should I get?
Each person must check with their own insurance company to see what is covered as far as renting a truck. If your insurance does not cover it, you can purchase insurance for an additional cost with the rental truck location. Each plan verifies depending on which rental company you are using.

-What if I need equipment?

You can rent or buy equipment with your rental truck.
-How do I pay for my rental truck?
If booking online, a major credit card may be required to hold your reservation.

-What size truck should I rent?

Size of Truck # of Rooms
26′ moving truck 4+ bedrooms
24′ moving truck 3-4 bedrooms
17′ moving truck 2-3 bedrooms
14′ moving truck 1-2 bedrooms
10′ moving truck apartment